Coaching knowledge
Live suggestions come only from what's here: your playbook plus moments from calls you mark as successful. Nothing is hardcoded, so it fits any product.
Knowledge base · 8
- doctrineAcknowledge → Clarify → Respond → Check
When a concern comes up, acknowledge it, ask one clarifying question, respond to what they actually said, then confirm it landed.
- objectionpriceCost concern
Prospect says it's too expensive or can't afford it. Clarify the monthly number that feels comfortable before adjusting.
- responsepriceRight-size to budget
"That's fair. What monthly amount would feel comfortable? Let's build around that number instead."
- objectiontimingNot now / think about it
Prospect wants to wait, think about it, or call back later. Ask what would need to be true to decide.
- responsetimingPin a time
"Totally fine. What would you want to see before deciding? Let's put 10 minutes on the calendar for tomorrow."
- objectionauthorityNeeds to ask spouse/partner
Prospect needs to talk to husband, wife, spouse or partner first.
- responseauthorityInclude them
"Makes sense to decide together. When are you both free? I'll walk you through it at the same time."
- objectiontrustSkeptical / scam concern
Prospect doubts the call, asks who you are, or thinks it's a scam.